Terms of service

 

Terms of Service

Welcome to our website! By using this site and placing an order, you agree to the following terms. Please read them carefully before making a purchase.

 

1. Overview

This website is owned and operated by Designs by Claudia. Throughout the site, the terms “we”, “us” and “our” refer to Designs by Claudia. By using our site, you agree to these Terms of Service.

2. Products & Availability

All artworks and products are subject to availability. We do our best to ensure accurate product descriptions, photos, and stock levels, but from time to time items may sell out or vary slightly in colour due to screen differences, and variations in different print runs. 

 

3. Pricing

All prices are listed in AUD and include GST. Prices may change at any time without notice.

4. Orders

Once your order is placed, you’ll receive a confirmation email. Please ensure your shipping details are correct, as we cannot be held responsible for delays or missing parcels due to incorrect addresses.

5. Shipping

We ship Australia-wide (and internationally where offered) using trusted postal services. Shipping times may vary and are out of our control once dispatched. You can find more details on our Shipping page.

6. Returns & Refunds

We want you to be happy with your purchase.

Please refer to our Return & Refund Policy for full details.

7. Intellectual Property

All artwork and designs on this site are original designs and hand drawn creations that remain the intellectual property of Designs by Claudia. They may not be copied, reproduced, or used without permission.

8. Commissions & Custom Work

Commissioned artwork is created just for you and is non-refundable unless damaged. We reserve the right to share images of completed commission work unless otherwise agreed in writing.

9. Privacy

We value your privacy. Any personal information provided during checkout is used solely to process and ship your order. For more info, view our Privacy Policy.

 

10. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website means you accept any changes.